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Acute Mental Health Services Acute Mental Health Services comprise inpatient and community-based
components. Emergency psychiatric
services
Community-based acute mental health services are provided
through acute response teams, psychiatric triage and a sub-acute
residential facility. Psychiatric Triage Service
The Psychiatric Triage Service (PTS) is a telephone-based 24-hour,
seven-day point of access to the Mental Health Program – 1300 369 012.
The PTS is the entry point for referrals to Adult and Child and
Adolescent Mental Health Service programs for people to age up to 64
years.
The team also offers after hours support to clients already engaged with
these services and for clients in the 65 + age group. The PTS has the
capacity to mobilise Crisis Assessment and Treatment Team (CATT)
services and to organise non-urgent mental health program assessment.
Any person, previous client, carer or professional can contact the PTS
to discuss the need for specialist mental health service of persons
residing within the defined geographic region.
Crisis Assessment and Treatment Teams
Three Crisis Assessment and Treatment Teams (CATT) each integrated with
emergency department-based Enhanced Crisis Assessment and Treatment
Teams (ECATT) operate from Clayton, Dandenong and Berwick.
CATTs provide 24-hour community-based and emergency department-based
assessment and treatment of mental illness, and organise access to acute
psychiatric inpatient units.
Psychiatric Assessment and Recovery Care Service
A 10-bed Psychiatric Assessment and Recovery Care Service operates in
partnership with the Eastern Regions Mental Health Association to
provide a sub-acute residential service provision an alternative to
admission to an acute psychiatric inpatient unit, or to assist people
leaving an acute psychiatric inpatient unit to prepare to return to the
community. Inpatient services
Acute psychiatric inpatient units
Acute psychiatric inpatient services are provided through four inpatient
units.
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P Block at Monash Medical Centre with 28 beds
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Acacia Ward at Dandenong Hospital with 25 beds
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Banksia Ward at Dandenong Hospital with 22 beds
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Ward E at Casey Hospital with 25 beds
Acute psychiatric inpatient services provide
assessment, treatment and high quality care to people experiencing
mental health problems
For direct enquiries:
Banksia Unit - 9554 1857 (office), 9793 7529 (patient telephone)
- visiting hours: Monday – Friday 4pm-8pm; Sat, Sun & public holidays –
10am-8pm Specialist inpatient
service
Specialist inpatient service provision is available to the whole of the
South East of Victoria. Access to these inpatient services is through
health professional referral to 9594 1414.
Six psychiatric inpatient beds and cots are provided for mothers and
babies at the Monash Medical Centre (with associated community-based
provision of mother/infant and postnatal depression services).
The Mother/Baby Unit inpatient program offers specialised assessment and
management of women with psychiatric illness in the post natal period.
Non toddling infants, up to 12-months of age are admitted with their
mothers. A multidisciplinary team within a bio-psycho-social model
focuses on the psychiatric care of the mother, the emotional and
physical development of the infant, and the interaction between the
mother and the infant. Other family members are also included in the
treatment plan.
Two beds for eating disorders are provided at the Monash Medical Centre
(and an associated regional Outpatient Eating Disorders Clinic at
Clayton). The Eating Disorders Unit offers specialised assessment and
treatment of adult women with eating disorders. A multidisciplinary team
is involved in the provision of individual, family and group therapy.
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