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An organisational
improvement program in the ED has resulted in allocating patients into
likely admission and discharge streams, team-based care, hourly
monitoring of patient flow and implementation of escalation plans,
making Monash ED one of Victoria’ s most efficient facilities and a
great place to work.
Dr Craig Castle
Deputy Director
Monash Medical Centre
Emergency Department
Facts and figures for 2005:
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Emergency patients discharged within 4 hours increased from
62 percent to 77 percent
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Emergency Care patients staying longer than 24 hours
decreased by 98 percent
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Ambulance bypass dropped by 37 percent
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Southern Health’s three
Emergency Departments treat over 128,000 patients each year with the
busiest, the Monash Medical Centre ED catering for over 50,000 of those
attendances. The Emergency Department at Monash has delivered a high
standard of patient care over the years under the leadership of Dr Pam
Rosengarten and Dr Craig Castle, both long serving staff members,
The Monash Medical Centre opened in 1987, amalgamating a number of
predecessor hospitals, including The Queens Victoria Hospital and Prince
Henry’s.
In 2005 a $10 million redevelopment of the Emergency Department
commenced which will be completed in December 2006. This major
redevelopment has enabled the Emergency Department to provide more
accessible, responsive, effective and safe care for its catchments.
Maintaining services while in the full throes of a redevelopment
highlights the professionalism and dedication of the Emergency
Department staff who are committed to working collaboratively to improve
the capacity of the Department while improving patient comfort.
The re-development means Monash ED now has separate waiting areas for
adults and children, a Paediatric Short Stay Unit, state of the art
decontamination and improved isolation facilities, separate Fast Track
areas and a new ambulance drop off area.
An organisational improvement program in the ED has resulted in
allocating patients into likely admission and discharge streams,
team-based care, hourly monitoring of patient flow and implementation of
escalation plans, making Monash ED one of Victoria’ s most efficient
facilities and a great place to work. |