Community Advisory Committee of the Southern Health Board


Terms of Reference

Background
Continuity of care and the patient journey are promoted as corner stones of the development and delivery of services. In aiming to integrate diverse and culturally inclusive consumer and community views at all levels of its operation, Southern Health recognises that:

  • participation of consumers in decision making about treatment and care is a prerequisite to ensuring optimal, effective and high quality care;
  • consumers require full information on treatment options, in order to actively participate in their care;
  • central to the well being of the community is the involvement of members of the public in policy development and strategic planning;
  • effective community and consumer participation requires commitment and leadership from management;
  • the commitment of staff is essential to successfully involving consumers and the community in service planning and evaluation, and that training is required to support staff in their commitment;
  • internal policies and procedures must support and encourage consumers to provide feedback as well as recognise cultural and language barriers faced by the community and consumers;
  • community and consumer participation requires adequate resources if it is to be valuable and meaningful;
  • community and consumer representatives who become involved in service planning and evaluation require appropriate orientation, support and training.

In recognising consumer and community participation, Southern Health will engage the assistance of the Community Advisory Committee to address these needs.

Role and Responsibilities
The role of the Committee will be to:

  • Enable community participation by assisting the Board to appropriately integrate consumer and community views at all levels of its operation.
  • Advise the Board on strategies to enhance and promote consumer and community participation at all levels, including the development, implementation and monitoring of the strategic Community Participation Plan.
  • Identify and advise the Board on priority areas and issues requiring consumer and community participation.
  • Participate in the health Service’s broad strategic planning and service development processes.
  • Assist the Board and the Executive in their communication with the Health Service community and consumers.
  • Assist with the development and monitoring of key performance indicators for service quality and accessibility, in particular, the indicators of the Annual Quality of Care Report.
  • Undertake projects and activities as agreed with the Board.
  • To advise the Board on governance, policy and strategy in relation to community participation and its impact on health service outcomes.

Membership
The selection criteria for membership to the Community Advisory Committee will be agreed by the Board. Membership will include:

  • Between nine and fourteen people appointed by the Board.
  • One Board member who satisfies the selection criteria.
  • Community members who reflect perspectives of the communities served by the Health Service and who are not appointed as representatives of specific organisations.
  • Applicants for Community Advisory Committee membership will be sought through a range of strategies including nominations from peak community bodies.
  • Each term will be for a period of 2 or 3 years depending on the member’s preference, with a maximum of 6 years. Members wishing to reapply for another term will be considered equally with other applicants. Members who have served 6 years and wish to reapply must have an intervening period of 12 months before they are eligible to reapply.

Reporting
The minutes, work plans and community participation plan of the Community Advisory Committee will be provided to the Board on an ongoing basis for ratification.

Meeting Frequency

  • Bi-monthly meetings in accordance with the Community Advisory Committee guidelines.
SH Strategic Policy Collaboration and Engagement ACHS Function Leadership and Management
Reviewer Director, Primary Care Last review date 2 November 2005
Authoriser Southern Health Board Next review date 2 November 2007

       

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For further detail about the Community Advisory Committee,
or community and consumer participation email:
Linda.Pandita@southernhealth.org.au
 


Click here to send an eMail. To provide consumer feedback, complaints and compliments email : feedback@southernhealth.org.au
To contact Southern Health email : publicaffairs@southernhealth.org.au .

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